How can we help?
Quick answers below. Anything else, email us and a real person gets back to you.
Email usOr write to hello@padelmobility.app
I can’t log in
Signed up with Google? Tap Continue with Google on the login page. Inside Instagram, Google may block it: tap the ••• menu, choose Open in browser, then try again. Signed up with email? Tap Email me a sign-in link instead on the login page, or use Forgot password, and check your spam folder. Still stuck? Email us the address you think you signed up with and we’ll find your account.
How does the free trial work?
Core and Complete come with 14 days free for first-time members. Checkout asks for a card, but nothing is charged during the trial. On day 14 your plan starts and your card is charged, unless you cancel before then.
How do I cancel or update my card?
Open Settings and tap Manage billing (or Update your card if a payment failed). Can’t sign in, or your plan is managed by the team? Email us and we’ll sort it for you.
Something isn’t working
Email us what you tapped and what happened. A screenshot helps us fix it fast.